Your Privacy Matters.
Here is how we handle information you share when contacting Crestwell Facility Services.
Privacy Policy
Updated November 10, 2026
Who we are and who handles privacy requests
Crestwell Facility Services handles enquiries relating to commercial cleaning, strata cleaning and junk removal. Our designated privacy officer is Gurj Kailey. For questions, requests to access or correct personal information, or other privacy concerns, contact info@crestwellfacilityservices.ca.
What we collect
When you use our quote form, we collect your name, phone number, description of the work and whether you prefer a call or text. If you email us, we also receive your email address and anything you choose to share. Please do not send payment details, building access codes or other sensitive information through the form.
Why we use it
We use enquiry details to understand your request, determine whether a quote is possible, respond to you, arrange any agreed work and keep appropriate business records. A request for a quote is not consent to receive unrelated marketing messages.
How information is processed
Our website is hosted by Cloudflare. Form enquiries are sent using Cloudflare email services to Crestwell's designated email inbox, which is hosted by Google. Cloudflare also processes limited network and security information to operate and protect the form. We do not publish enquiry details or sell your personal information. Information may be shared with service providers when reasonably necessary to review or fulfill a request, subject to applicable privacy requirements.
Retention and safeguards
We keep enquiry records only as long as reasonably necessary for business, dispute resolution and legal obligations, and restrict access to people who need the information for those purposes. No internet system can guarantee absolute security.
Cookies, photos and external services
Security services may use technical identifiers to protect the website and form. We may display illustrative photographs hosted by third-party image services. If we introduce optional analytics or marketing tracking, we will review and update this notice as necessary.
Your choices
You can ask about the information we hold about you, request corrections, or ask us to withdraw consent where applicable. Email info@crestwellfacilityservices.ca with your request. We may need to verify that the information belongs to you.
Changes to this notice
We may update this policy if our practices change. The date above identifies the current version.